Reopening Experience

COVID Guide for Guests Arriving and In-house at Sir Sam’s Inn and Spa.

Please review information below before arrival and keep this page on your mobile device during your stay.

See below for current menus and up to date hotel information for Fall/Winter 2021.

Beginning Sept 22 Guests will be required to present their Proof of Double Vaccination prior to arrival (a COVID-19 Vaccine Receipt paper copy or copy on a mobile device along with photo ID) to enjoy the Inn’s full facilities.

(NOTE: +10 days must have lapsed since full vaccination date to be considered fully vaccinated guest as per regulations)

Guests WITH Proof of Double Vaccination

Will have full use of the hotel services and facilities

Guests WITHOUT Proof of Double Vaccination

Guests who cannot provide Proof of Double Vaccination will not have access to the following facilities:

  • Indoor dining (includes Twin Fires Dining Room or Gunners Pub)
  • Take-out service still available for in-room or outdoor dining
  • We cannot guarantee patio service; subject to availability
  • The WaterSpa
  • Indoor Fitness Facility

It’s time to get away, and we are thrilled to be welcoming our Guests to Sir Sam’s Inn and Spa as safely as possible during these ever evolving times. Call it Resorting with a twist.

Our small but mighty team is committed to ensuring we can deliver the same excellent Guest service and experience while considering the new reality of COVID 19 ahead of re-opening and we are pleased to share those details with you.

Top of mind for us has been our Guest’s comfort and safety throughout this process and we have made a number of changes, some if not most temporarily hopefully, but we are growing and adjusting as needed always thinking of your needs.

Does pampering yourself and relaxing on Eagle Lake (still without the kids…) sound like a nice break about now?

Early on we noticed there are a few things working to our benefit throughout the resort in the new reality. Our ample grounds, maximum occupancy of 55 people and self-contained Guestroom heating and air flow provide better than average social distancing.

While some services are limited all are available and our lakeside Guestrooms, abundant natural beauty, recreational activities, and of course fantastic food are all still waiting for you to enjoy.

Links to digital copies of our current menu and seasonal hotel information are below

Links to digital copies of our current menu and seasonal hotel information are below.

What are we doing to ensure safety?

  • A non-medical mask or face covering is required when entering buildings. Please bring enough masks for yourself
  • Tablet or laptop if preferred to view menus and hotel info
  • Your own Personal Protective Equipment including but not limited to masks and gloves
  • Hand sanitizer
  • Beach towels
  • Items you may need and would prefer to have your own if possible (IE Life Jackets, tennis rackets, non-motorized watercraft, any other personal preferences)
  • Personal entertainment (Netflix or other movie account, board games, books and the like)
    • Indoor Recreation is closed until Phase 3 of the Reopening Plan. This includes the WaterSpa and Spa Sessions. Games room is available limitedly with masks
    • A non-medical mask or face covering is required when entering buildings. Please bring enough masks for yourself
    • Air purification systems in Twin Fires Dining Room and Gunner’s Pub
    • Pool is open but WaterSpa is closed until Phase 3
    • Safe social distancing practices for all departments and activities required
    • Seasonal lakefront activities are available and lake use is encouraged
    • Social distancing guidelines are posted around the hotel with set spacing for Guests
    • Cash is strongly discouraged. Please plan debit and credit transactions
    • All Hotel Team members will be wearing full Personal Protective Equipment required to safely work their position
    • Hand sanitizer stations located around the grounds at entry and exit points as well as potential interaction zones
    • Dedicated surface sanitizing in high and low traffic zones
    • Constant evaluation and updating of safety protocols and standards
    • Clear and concise directions to prevent transmission and protect our Guests, team and community
    • Pre-shift wellness checks with all team members
  • Social distancing check in process and automated check out with folio emailed at departure.
  • Air purification systems in Twin Fires Dining Room and Gunner’s Pub
  • Check-in time is 4:00pm and check-out is 11:00am. Resort facilities are available for your enjoyment ahead of arrival and on departure day.
  • Non medical masks or face coverings are required in all indoor public spaces
  • Wellness checks with all Guests at arrival
  • Welcome bags with guestroom amenities provided at arrival with items as requested to minimize person to person contact
  • Limit to total hotel occupancy and Guests onsite
  • Limited contact housekeeping service with deep cleaning at arrival and departure
  • Outdoor common relaxation areas (lounges/ Muskoka chairs/ tables) spread out to allow for safe social distancing
  • Additional Team Members onsite to ensure sanitization of public spaces and recreation facilities
  • Digital menus
  • Delectable socially distanced dining
  • Takeout service and outdoor areas are available to enjoy your meal as well as lakeside balconies on most rooms
  • Pre-order with set pick up times for breakfast and evening meals for take out options
  • COVID-19 specific sanitation protocols before, during and after service
  • PPE worn by all Front and Back of House Team Members
  • Constant evaluation and updating of safety protocols and standards, providing clear and concise direction to prevent transmission protecting our Guests, team and community
  • Indoor Recreation is closed until Phase 3 of the Reopening Plan. This includes the WaterSpa and Spa Sessions. Games room is available limitedly with masks
  • Seasonal lake activities and swimming open for use
  • Full recreational equipment availability
  • Sanitized access to canoes, paddleboats, kayaks and water activities
  • PPE equipment worn by Hotel Team members
  • Outdoor common relaxation areas (lounges/ Muskoka chairs/ tables) spread out to allow for safe social distancing
  • Additional Team Members working to ensure sanitization of public spaces and recreation facilities